Category: Thoughts

Trusted Customer support

Small-town Customer Service – The heartbeat of America.

In the early 90s, I was up in Idaho working as a motorcycle referee for the United States bicycling federation during a 14-day women’s stage race known as the Ore-Ida classic. At the finish of one of the stages in the small town of Grangeville, A young school teacher stood next to the day’s winners […]

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